Privacy Policy
Last updated: June 7, 2026
DigitalPipe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
1.1 Information You Provide
- Account information (name, email, company, password)
- Payment information (processed by third-party payment providers)
- Communications and correspondence
1.2 Information Collected Automatically
- IP address and device information
- Browser type and version
- Usage data and analytics
- Server connection metadata (connection times, status)
1.3 MCP Connection Data (Telemetry)
Our service acts as a proxy for MCP (Model Context Protocol) connections. We collect:
- MCP server identifiers and names
- Tool call names and categories
- Request/response sizes (bytes) and latency
- Connection status (active, held, killed)
- Timestamps and session identifiers
Important: We do NOT store the content of your MCP requests or responses. We only collect metadata about the connections.
2. How We Use Your Information
- Provide and maintain our service
- Monitor and improve performance
- Detect and prevent security incidents
- Respond to support requests
- Send service-related notifications
- Comply with legal obligations
3. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Telemetry data is retained for 30 days. Audit logs are retained for 12 months.
4. Data Sharing
We do NOT sell your personal information. We may share data with:
- Reputable cloud infrastructure providers
- Analytics services (for service improvement)
- Legal authorities when required by law
5. Security
We implement industry-standard security measures including encryption in transit, access controls, and regular security reviews. No method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your data
- Object to processing
- Data portability
To exercise these rights, contact us at [email protected].
7. Cookies
We use essential cookies for authentication and session management. Analytics cookies help us understand how visitors use our site. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our service is not intended for users under 16 years of age. We do not knowingly collect information from children.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice on our website.
11. Contact Us
For questions about this Privacy Policy, contact us at:
Email: [email protected]
Address: DigitalPipe, Inc.